My son Noah calls me every day as he leaves work to sort of download the day, get things off his chest, tell me about work problems, talk things over. The salient part of that experience for me is to see how important it is to him that he does a good job. He really cares about that. To him, his job is more than just work, it is a vital part of his very existence and to not do it well is anathema to him!
Where did that come from? He has often been asked why he understands so much about management, since he is a chef--and some of them are much more cooking oriented than management oriented. He tells them that he grew up watching his mom run a business, watching his dad work really hard as a salesman, watching his grandparents work r...